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60 courses across 10 subjects

Course name Subject Available
in-house		 Scheduled
courses		 On-demand
courses
Introduction to First Line Management Leadership & Management
Team Leadership & Supervisor Development Programme Leadership & Management
Train the Trainer – Skills for those who deliver training events HR & Training Others
Sales and Negotiation Skills Sales & Marketing
Effective Performance Management, Appraisals & Reviews Leadership & Management
Managing Challenging Conversations Leadership & Management
Management Development Programme Leadership & Management
Senior Leadership Development Programme Leadership & Management
Managing Poor Performance and Difficult Behaviour Leadership & Management
Assertive Communication Skills Personal Development
Effective Sales Skills & Techniques Sales & Marketing
Problem Solving and Strategic Decision Making Leadership & Management
Effective Presentation Skills Personal Development
Conflict Management and Resolution in the Workplace HR & Training Others
Time Management – Managing Yourself and Your Time Personal Development
Developing Self Confidence and Personal Resilience Personal Development
Influence, Persuasion and Negotiation Skills Personal Development
Professional Customer Service Skills Customer Service
Coaching and Mentoring for Managers Leadership & Management
Dealing with Customer Complaints and Confrontation Customer Service
Minute Taking with Confidence Administration
HR Essentials for Managers HR & Training Others
Administrator and Office Management Skills Leadership & Management
Change Management Leadership & Management
Introduction to Project Management Projects
Business Report Writing Skills Administration
Introduction to Process Mapping Projects
Conducting Effective Workplace Investigations HR & Training Others
Chairing Productive Meetings Personal Development
Professional Business Writing Skills Administration
The Complete Leadership Programme for Managers Leadership & Management
The Complete Leadership Programme for Supervisors and Team Leaders Leadership & Management
Interviewing Skills for Managers HR & Training Others
Managing Virtual and Remote Teams Leadership & Management
Recruitment, Interviewing and Selection Skills HR & Training Others
The Fundamentals of Microsoft Project Software & Computing
Introduction to Microsoft PowerPoint Software & Computing
Microsoft Excel for Beginners Software & Computing
Microsoft Excel – Intermediate Software & Computing
Microsoft Excel – Advanced Course Software & Computing
Introduction to Microsoft Teams Software & Computing
Financial Management for Non-Finance Managers Commercial Awareness
Internal Auditing for Quality & Environmental Management Systems: ISO 9001 or ISO 14001 Projects
Mental Health First Aid Champion Workplace Wellbeing
Directors – Roles and Responsibilities Leadership & Management
Developing Mental Fitness Workplace Wellbeing
Managing Data Protection Software & Computing
Mental Health at Work for Leaders Workplace Wellbeing
Mental Health First Aider Workplace Wellbeing
Telephone Sales Skills Sales & Marketing
Reception skills – the face of your organisation Customer Service
Equality, Diversity & Inclusion (EDI) Leadership & Management
High Impact Presentation Skills Personal Development
Introduction to Microsoft Sharepoint Software & Computing
Introduction to Microsoft Outlook Software & Computing
Introduction to Neuro Linguistic Programming (NLP) HR & Training Others
Psychology for Business HR & Training Others
Financial Planning and Budgeting Commercial Awareness
Microsoft Visio – Introduction/Intermediate Combined Course Software & Computing
Finance for Non-Financial Directors & Senior Managers Commercial Awareness

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