Our subjects

As useful as meetings can be, they aren’t always structured in a way that’s easy to digest. The important information can be buried or scattered throughout, making it imperative that you take good notes. Without accurate minutes, you may end up forgetting what was said or focusing on the wrong things, and end up treading over the same old ground.

Our Minute Taking With Confidence course will show you how to work more effectively within any meeting agenda. You will gain the skills needed to take better and more attentive notes during a meeting, helping you to differentiate between what is significant and what is ultimately irrelevant.

As an administrator or office manager in a busy workplace, you will be used to a fair bit of juggling. New tasks can pop up all the time, and just keeping track of everything can seem like a job in itself. This constant flurry of work and distractions can prevent you from focusing on any one task, and performing it to the best of your ability.

Our Administrator and Office Management Skills course will enable you to get a hold on your workload, and maximise your contribution to the management team. Starting with an understanding of your role in the hierarchy, you’ll learn about time management techniques, being more assertive in your communication, and how to handle difficult situations.

Everyone thinks they’re a writer until it’s time to put pen to page. This is doubly true for business reports, which require both deep thought and a keen eye. You not only have to contend with traditional writing skills - i.e. grammar and punctuation - but also the unique structure and vocabulary that colleagues and clients will expect.

Our Business Report Writing Skills course aims to bolster your writing skills, and strengthen the content of your reports. You’ll cover the use of plain and fluent English, using the correct grammar, and demonstrating an effective layout, ensuring that your reports are professional, parsable and contemporary.

It’s easy to get lulled into thinking that all modern business communication is informal. When you’re primarily communicating with your colleagues and customers via email, text or Twitter, you might think that business writing skills are a thing of the past. But with every message being logged online, clarity and quality are more important than ever.

Our Professional Business Writing Skills course will help you get your message across in a clear and professional manner. You’ll learn about the value of written communication, the pitfalls of poor communication online, and how to put together written communication that is crisp, clear and readily understood.