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  • Brandshatch Place

    Spaces left
    • 20th Oct 2020
    • 9:30am - 4:30pm
    • £395.00 (+ VAT)

In-house training

  • All of our courses can be delivered in-house and are tailor-made to your needs. Held online via our virtual classroom or where safe to do so, at your premises or a nearby venue.
  • £1195 (+VAT & travel)

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Why book this course?

Coaching and mentoring can be a unique and challenging remit. The desire to help team members improve can be tempered by concerns about jeopardising relationships, and creating unnecessary friction. Coaches and mentors must develop a light touch, providing guidance and support without lecturing or overstepping their mark.

Our Coaching and Mentoring for Managers course is for managers who wish to develop their coaching or mentoring skills at any level within an organisation. It aims to give participants a clear insight and understanding into the dynamics of mentorship, and how to develop skills and confidence while maintaining personal boundaries.

Who is the course for?

This course is ideal for line managers who want to improve their coaching and mentorship skills, getting the best out of team members and themselves.

Delegates will learn highly effective coaching and mentoring skills, enabling them to develop and improve team members as well as their own communications skills.

What content will the course cover?

  • Highly effective coaching skills

  • Giving effective feedback as a coach or mentor

  • Listening and responding skills as a coach or mentor

  • Dealing with confidence issues as a coach or mentor

  • Identifying the differences between coaching, mentoring and telling

  • Assistance with personal and organisational development

  • Setting clear boundaries and actions for those being coached or mentored

  • Actions you can put into practice immediately – and see results quickly.

What will I get out of the training?

When either coaching or mentoring, there is always the temptation to provide the solutions to the issue being discussed.  Through this course, we will help you find ways to help and encourage the person to find the solution themselves, improving your ability to listen and provide effective feedback.

At Kent Trainers, we’re proud to adapt our courses to the needs of businesses across the region. Our Coaching and Mentoring for Managers course uses practical exercises and individual feedback to tailor the course to your needs. By asking questions and receiving answers, you’ll gain an understanding of mentorship that will maximise your strengths and subdue your weaknesses.

What is the duration of this course?

This is a 1-day course. 

The course commences at 9:30am and we aim to finish at approximately 4:30pm.
On all our scheduled courses, lunch is included and refreshments are provided throughout the day.

For virtual courses, timings will vary.  Details can be found next to each scheduled course date.

Who is this accredited by?

This programme is accredited by The Institute of Leadership & Management and aligns to their Associate Membership Grade, which is equivalent to the ILM Level 3 qualification.

On our Scheduled courses you will now be automatically registered to become Members with The Institute for 1-year, providing access to all their brilliant online resources, and you can also use letters after your name (AMInstLM). 

Upon successful completion of this programme, you will also receive a formal certificate from The Institute of Leadership and Management.  

If the course is undertaken in-house, we offer the option of including membership and accreditation. This option is available for an additional fee of £75.00 per person + VAT.

Who will train me?

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Associate Trainer

Mandy Rossi

What is my experience?

I have over 25 years training experience including both design & delivery for a range of clients across all industries in both the private and public sectors.  Working with all levels of employees from front line staff to Senior Management Teams and Board Level. This includes a host of experience of Classroom & Experiential (Outdoor) environments and Online training delivery.


What is my area of expertise?

Over the years I have gained experience in a wealth of different areas, but consider Leadership Development and Soft Skills training including Presentation Skills and Train the Trainer to be my specific areas of expertise. I have always had a  great interest in understanding personalities and what makes people tick.  As well as an MSc in Forensic Psychology, I am also a NLP Practitioner and Mindfulness Master Practitioner.


Why I love inspiring others?

I have a passion for life long learning and love to be able to bring that passion to others.  There is nothing better than seeing someone have a light bulb moment that will help them to be more effective and make a difference to their lives.