Why book this course?
It’s easy to get lulled into thinking that all modern business communication is informal. When you’re primarily communicating with your colleagues and customers via email, text or Twitter, you might think that business writing skills are a thing of the past. But with every message being logged online, clarity and quality are more important than ever.
Our Professional Business Writing Skills course will help you get your message across in a clear and professional manner. You’ll learn about the value of written communication, the pitfalls of poor communication online, and how to put together written communication that is crisp, clear and readily understood.
Who is the course for?
This course is ideal for anyone wishing to improve their written communication skills, whether that’s to reduce internal email chains or connect better with customers.
The skills learned on this course will help you to communicate with greater clarity and confidence, ensuring that your messages are not misconstrued and have the desired effect.
What content will the course cover?
Writing for the reader
Structure and content: planning, writing, editing
Accuracy, brevity and clarity
Avoiding jargon and ‘businessese’
Using appropriate language to match the audience
Grammar, spelling and punctuation
First impressions: layout and style
How to write business style emails.
What will I get out of the training?
Whether you are writing a business letter to a client or an email to a colleague, the style and content of your messages is of critical importance in how they see you. This course will help you to achieve the right balance of assertiveness and courtesy in your communications, helping you to build and maintain better business relationships.
At Kent Trainers, we’re proud to attend to the needs of businesses across the region. Our Professional Business Writing Skills course encourages delegates to ask questions and receive feedback on their writing from our trainers. By the end of the course, you’ll have developed your writing abilities in a way that complements your business and role.
What is the duration of this course?
This is a 1-day course.
The course commences at 9:30am and we aim to finish at approximately 4:30pm.
On all our scheduled courses, lunch is included and refreshments are provided throughout the day.
For virtual courses, timings will vary. Details can be found next to each scheduled course date.