This Negotiating, Influencing & Persuading course is for anyone who would like to be more influential and more persuasive in their day to day interactions with colleagues or clients.
In this active and practical programme, you will learn how to make a strong personal impact, the value of great listening and rapport, and how to tailor your message to the person you want to persuade.
Starting with the fundamentals of human communication, we look at the psychology of effective persuasion and handling resistance.
You will learn to plan, deliver and follow through on critical negotiations. You will be able to break stalemates and defuse conflict resulting in the best possible agreement – one that lasts.
“Spot on, excellent trainer, enjoyed all the practical exercises.”
MW, Sevenoaks Volunteer Centre
"Good balance of practice and theory - has shown me how to remain confident with what I am asking"
"One of the best courses I have been on, really good methods and effective delivery."
"Really enjoyable and interesting course – could have happily stayed longer."
"Feel much more empowered to work with people."
"New ideas – very useful for work and life in general!"
Delegates, Connexions Kent and Medway