Supervisory Management - Introduction to First Line Management
Who is it for?
First line managers and supervisors with little management experience who need to understand the basic skills in managing and developing their direct reports.
First line managers often have superb technical skills which is the reason they are promoted, but lack the very different skills to manage others.
You need to think like a manager and act like one which can be daunting. This workshop is designed to answer some of those questions at the forefront of your mind….
How much authority do I have?
What should I really be doing now?
How do I get my points across?
How do I motivate my old workmates to undertake the jobs they are assigned?
How do I tell people they're doing a great job?
How do I tell people they're doing a bad job?
How do I cope with stepping up into a new role?
- The role of a first line manager. What should I be doing?
- How do I communicate effectively?
- Managing my friends
- What motivates my staff?
- How do I get it all done?
- Prioritising your workload and delegation skills
- Introduction to handling interpersonal conflict
The Institute of Leadership and Management - Registration Benefits
Our Introduction to First Line Management programme is accredited by The Institute of Leadership & Management and aligns to their Associate Membership Grade, which is equivalent to minimum Level 3.
On our Scheduled courses you will now be automatically registered to become Members with The Institute for 1-year, providing access to all their brilliant online resources, and you can also use letters after your name (AMInstLM).
Upon successful completion of this course, you will also receive a formal certificate from The Institute of Leadership and Management.
*Delegates attending an in house course, can also obtain a formal certificate and benefit from full membership and free online resources for 1 year. This is available for an optional fee of £85.00 per person + VAT.
1 day, normally between 9:30 and 4:30
£395 + VAT per delegate on our scheduled course. This price also includes full membership to the Institute of Leadership and Management for 1 year as well as a formal certificate.
“Excellent, delivered at a correct level in an enthusiastic manner by a knowledgeable teacher.”
CB from Genzyme Diagnostics
"Very professional, the course was fun and interesting."
LG, Genzyme Diagnostics
"A very good course – ideal for someone coming into a managerial role."
AD, Pharos Insurance Brokers Ltd
Just like to say thank you and it was a great experience and have learnt a lot from the course. I would love to find out if there are further courses available in the future for me to attend, so I could expand my knowledge and gain more experience from these courses for me to progress.
K.A – Fundraising Innovations.