In-house Training Courses

All courses on our website can be held in-house and where required, will be tailor-made to meet your organisational needs and objectives. This is the most cost effective option if you have four or more members of staff who require training on a particular topic.



"Saga's Facilities Management team (150 strong) has recently worked with Kent Trainers to develop and delivering a bespoke Customer Service Training Course for the entire Facilities Team. Having had to train people from all areas of the team, from housekeeping or catering staff to the head of the department, Kent Trainers delivered a fun, informative and relevant training course and we would not hesitate to recommend them or using them for further training."

GD, Head of Group Property, SAGA


Five steps to successful in-house training


Step 1 - Initial Consultation

We will discuss your objectives and requirements. If necessary, we will agree additional costs for design work.

Step 2 - Programme Design

We will put together a programme that meets your organisational, cultural and individual requirements – and agree a delivery date that suits you.

Step 3 - Delivery

We can help you to book one of our venues at preferential rates if you do not want to use your own premises. We will provide all handouts and certificates. Normal course times are 9.30am to 4.30pm but you can adjust these to meet your needs.

Step 4 - Evaluation

We will gather feedback from your delegates and share this with you to establish that your objectives have been met. If you have an ongoing programme, we will review outcomes with you periodically and after the programme is over.

Step 5 - Support and Follow-Up

We encourage managers to ensure delegates put what they have learnt into practice. We will keep in regular contact and will offer ongoing support where necessary.



How much does it cost?

Our standard in-house course cost is £1,195 + trainer's travel + VAT per day for up to 12 delegates (some courses may have fewer delegates because of special requirements). We will agree any other charges (room hire, trainer's travel time, catering etc) with you before you make your booking.

We can customise our standard workshops for you, or develop new courses to meet your needs. These will be delivered with consideration for the practices, culture and experiences of your business.

Our In-House Training has received national recognition. The In-House Training designed for Canterbury City Council on effective Recruitment and Selection Skills was short listed for a National Training Journal Award under the category “Best Externally Designed and Delivered Programme”.

In-house courses can either be delivered at your premises or at a mutually convenient external location.

Please use our contact form or call 01732 808185 for further details.


Case Study

“Kent Trainers Ltd have worked closely with Genzyme Diagnostics (now Sekisui) in a number of ways.

They have designed a ‘Core Business Skills Development Programme’ for our staff which consists of a number of modules running throughout the year. These have been highly valued by those who have attended to date. Their bespoke Supervisory Development programme for our new supervisor team has been very successful.

We have also used KT to facilitate team away-days and events where the meeting objectives are met through a combination of focused discussions and team-building sessions.”

JR, Senior HR Manager, Genzyme Diagnostics, Kings Hill

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