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  • Chilston Park Hotel - Lenham

    Spaces left
    • 18th, 19th May 2021
    • First day starts 9:00am - 5:00pm
    • £590.00 (+ VAT)

In-house training

  • This training course can be tailor-made and delivered in-house for up to 12 people. Held online via our virtual classroom or where safe to do so, at your premises or a nearby venue.
  • £2390 (+VAT & travel)

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Why book this course?

This two-day course qualifies you as a Mental Health First Aider, giving you:

  • An in-depth understanding of mental health and the factors that can affect well-being.

  • Practical skills to spot the triggers and signs of mental health issues.

  • Confidence to step in, reassure and support a person in distress.

  • Enhanced interpersonal skills such as non-judgemental listening.

  • Knowledge to help someone recover their health by guiding them to further support.

Each session is built around a Mental Health First Aid action plan and everyone who completes the course will receive:

  • A certificate to say you are a qualified Mental Health First Aider.

  • A manual to refer to whenever you need it.

  • A quick reference card for the Mental Health First Aid action plan.

  • A workbook including a helpful toolkit to support your own mental health.

Who is the course for?

This workshop will be of particular value to HR professionals, operational and business managers, team leaders, trade union representatives and other personnel responsible for promoting and supporting mental health and wellbeing at work and/or in their private lives.

What content will the course cover?

This two day course will include the following:

Day One

Why Mental Health First Aid?
The Mental Health First Aid action plan
What is mental health?
Impact of mental health issues
Stigma and discrimination
Alcohol, drugs and mental health
First aid for suicidal crisis.
Non-judgemental listening skills

Day Two

Anxiety disorders
Crisis first aid after a traumatic event
Personality disorders
Eating disorders
Bipolar disorder
Crisis first aid for acute psychosis
Recovery and building resources
Action planning for using MHFA

What will I get out of the training?

This highly interactive training course combines tutor input with group discussions, case studies and activities. It teaches participants how to identify, understand and assist someone who may be experiencing a mental health issue. You will learn to listen, reassure and respond, even in a crisis – and even potentially prevent a crisis from happening. You will learn to recognise warning signs of mental ill health and develop skills and confidence to approach and support someone. You will also learn to empower someone to access support they might need for recovery or successful management of symptoms.

What is the duration of this course?

This course runs over 2 full days. 

Unless specified otherwise, this course commences at 9:00am and will finish at approximately 5:00pm.  This is applicable to both virtual and in-person scheduled courses.

For all in-house training courses, we will adapt the timings and format for the day around the needs of your team and business. Please contact us to discuss your requirements.

Who is this accredited by?

This course is accredited by Mental Health First Aid - England.

On our scheduled courses, your course manual is included in the price of your course.

Where this course is run in-house, the cost of the manual is extra.  Please contact us for full details.

Who will train me?

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Associate Trainer

Lisa Graham

What is my experience?

 Lisa is a competent, innovative, customer focused HR professional with commercial drive and strategic vision.  She is accomplished at working at strategic management team level, providing both direction and front line HR support to businesses.

During her time as an HR consultant, Lisa has developed specialised skills in the areas of workplace investigations and conflict management. She is a highly skilled workplace investigator; recognised by her clients for her ability to navigate through highly complex employee relations issues and produce clear outcomes and recommendations that aid effective decision making.

Energetic and proactive while maintaining great sensitivity, Lisa is accustomed to working with conflict up to board level, in multi-cultural and multi-geographical settings. As an accredited mediator and conflict management coach mentor, Lisa is particularly well equipped to manage even the most deeply entrenched conflict situations.

Lisa is an instructor member of Mental Health First Aid England and is committed to promoting mental health first aid at work to the same level that physical first aid currently enjoys so the that “whole self” can thrive at work.


What are my area's of expertise?

On the subject of Mental Health - During her years as an HR consultant, Lisa has developed a keen interest in mental health and wellbeing at work. She is passionate about challenging the stigma around mental ill-health and eliminating discrimination at work by developing awareness and understanding within the work setting.

On the subject of Conflict - An ADR accredited mediator and CINERGY accredited conflict management coach mentor, Lisa has considerable expertise in the area of workplace and community conflict management.

On the subject of Workplace Investigations - Lisa has considerable expertise in investigating and resolving difficult employee relations issues at all levels for companies working within the jurisdiction of UK, European and International Administrative law.


Why I love inspiring others?

Lisa is a skilled trainer whose style of delivery is both engaging and informative. She has developed and delivered numerous training programmes, workshops and seminars to managers, directors and professional peers on topics such as conflict management, workplace investigations and mental health and wellbeing at work. Lisa is a regular speaker on these topics for the Kent Branch of the Chartered Institute of Personnel and Development (CIPD) and is a guest lecturer for the HR MBA programme at the University of Kent.