Our Team Leadership and Management Programmes are recognised by the ILM.
This Negotiating, Influencing & Persuading course is for anyone who would like to be more influential and more persuasive in their day to day interactions with colleagues or clients.
In this active and practical programme, you will learn how to make a strong personal impact, the value of great listening and rapport, and how to tailor your message to the person you want to persuade.
Starting with the fundamentals of human communication, we look at the psychology of effective persuasion and handling resistance.
You will learn to plan, deliver and follow through on critical negotiations. You will be able to break stalemates and defuse conflict resulting in the best possible agreement – one that lasts.
Personal impact
Understand how communication works and learn to use it well
Understand how different people make their decisions and learn how each is best influenced
Psychology and how to make your case for change more compelling
Six reasons people say “Yes”
Recognise resistance and respond to it positively and effectively
Understand the structure of a negotiation process
Develop a systematic approach to planning and preparation of a negotiation
Understand how to pitch an opening position
How to move through the negotiation process – avoiding blockages
Gaining agreement and closing the negotiation down
1 day – 9.30 – 4.30
“Spot on, excellent trainer, enjoyed all the practical exercises.”
MW, Sevenoaks Volunteer Centre
"Good balance of practice and theory - has shown me how to remain confident with what I am asking"
LP, Harlequin
"One of the best courses I have been on, really good methods and effective delivery."
"Really enjoyable and interesting course – could have happily stayed longer."
"Feel much more empowered to work with people."
"New ideas – very useful for work and life in general!"
Delegates, Connexions Kent and Medway
This course is offered as an in-house option either at your offices or at one of our prestigious venues. If you choose to use one of our venues, room hire and catering will be charged at our specially negotiated rates.
The cost of an in house course including all training materials for up to 12 delegates is £1,125 plus travel + VAT.
To celebrate the Queen’s 60 years on the throne, we are offering our “Diamond Jubilee Mates Rate” for all courses running in June. Book one full price place and send a second person on the same course for only £60 per day (+ VAT)
for completing our customer survey. The winner of the draw for a free one day open course place was Pepenbury, a local charity supporting adults with learning disabilities.
Thu, 07/06/2012
Book now £805 (+ VAT) per person on scheduled course including ILM registration. £2250 (+VAT) for training at your premises for a group of staff + £75 per person ILM registrationMon, 11/06/2012
Book now £365 (+VAT) per person on scheduled course. £1125 (+VAT) for training at your premises for a group of staff.Tue, 12/06/2012
Book now £1170 (+VAT) per person on a scheduled course including ILM certification. This course can be run in-house for up to 12 delegates over 3 days for £3375 + £75 per person ILM certification fee + VAT.
Kent Trainers. Business training in South East England