• Understand the purpose of reports
• Target your reader and analyse their needs
• Gather your data and select the relevant information for your reader
• Plan your report: brainstorming, mind-mapping & using the ‘outline’ method
• Structure your writing to maintain your readers’ attention: the beginning, the middle and the end
• How to produce an executive summary
• Use visuals, indexes & bibliographies to enhance your report
• Select words and phrases that will persuade your reader
• Write in a format that is crisp, clear and readily understood by the recipient
• Eliminate poor punctuation & grammar

Who is it for?
Anybody who is responsible for producing reports – either departmentally, at strategic level or for customers and clients.

Do you write reports for colleagues or customers?  Would you like to enhance their look and content?  Do you need them to make an IMPACT?

This course will strengthen the content of your reports and therefore others’ understanding of them. You will learn how to clarify your objectives, draw up an outline and organise your information; how to construct arguments; prepare summaries and write recommendations. You will also be shown how to write in plain English, using the correct grammar and demonstrate an effective layout to ensure that your reports are professional and contemporary.

'Was really looking forward to this and it didn’t disappoint!'
'Excellent, knowledgable trainer and fun day.'
'Phil is very engaging and a pleasure to listen to.'
'Good mix of powerpoint, white board, activities and discussions.'

comments from delegates on course run for Kent Police