Workshop 1: Being a Great Manager

• Managing yourself
• Time Management
• Effective Meetings
• Controlling Stress

Workshop 2: Deploying Powerful Interpersonal Skills

• Excellent Communication
• Giving and Receiving Powerful Feedback
• Effective Delegation
• Motivation

Workshop 3: Managing for Great Results

• Understanding Teams
• Situational Leadership
• Problem Solving
• Influencing Skills

Who is it for?

This programme is designed for new managers with around six months’ experience.  It will give you a wide introduction to skills and capabilities of an excellent manager. It is also a great refresher for experienced managers who want a reminder of the basics and some new ideas to put into action.
 

For anyone who is new to management, the challenge is to master a wide range of new skills while coming to terms with a completely new role.

Your success in management no longer depends on “How good you are at your job”.  Now it depends on “how well you can get other people to do their jobs.”

This three-day, modular Introduction to Management offers you a series of fast-moving and thought provoking sessions, which are packed with practical exercises and ideas that work.  The course will introduce you twelve of the fundamental management skills and give you the opportunity to share your concerns, experiences and ideas with a group of like minded new managers, under the guidance of an experienced facilitator.

The content includes the ideas of Emotional Intelligence, which is a significant determinant in the professional and commercial success of individuals – far more so than the “academic” intelligences.  The three modules are designed to develop a wide range of management capabilities within a consistent framework, linking together personal, interpersonal, management and business skills.

"The course has enabled me to structure myself, my work, staff and Company to perform better. I have more time, happier staff and am getting more work done with less stress! My staff are more motivated and taking on new tasks with full agendas."
S N, Medichem International Marketing Ltd

"Trainers have a lot of knowledge and patience. I have gained much from Mike, the Tutor. Venue was excellent and the course was brilliant, it helped in all areas of my work."
G H – Travel Insurance Facilities

"Very good training from experienced trainers, tailored to our needs. The course helped me in understanding that delegation is of paramount importance and to trust other people to do work that I was previously unable to give up."
T H Roadpilot

"I will recommend that Kent Trainers are used by my HR Department in the future. In fact, one of my team is already coming on one course shortly."
I M, British Commerical Arab Bank

“An excellent three day workshop. The quality of content is very high and Mike delivers it extremely well.”
GS, Hawley Health Centre

"Focused on vocational elements – not run by management theory – excellent!"
JM, Mortgages for Business

"This course was perfect – I have taken a great deal from it. It has been very enlightening."
RB, Walsh Brothers

"Excellent value for money."
SP, Demelza House

"Overall very inspiring and has given me confidence."
RD, Capespan

"Excellent.  Jo, the trainer, is clear and precise.  Another good course from Kent Trainers.  Looking forward to modules 2 and 3.  I have been on 5 courses with Kent Trainers – the excellent tutors make the difference."
DM – Tentenden & District Day Centre

"Very informative – have been inspired to make changes and improvements.  Jo was very enthusiastic and I enjoyed the day."
ML – TLC Refit and Repair